SSL encryption protection
All your data is protected by 256-bit SSL encryption. Third parties cannot read your information.
Your Information Is Not Sold
Your personal information is not sold or shared with advertisers or third parties.
Limited Purpose Use
Your information is used only to deliver and improve the 8xx platform services.
Your Control
You can request to view, correct, or delete your information at any time.
Retention for a Specific Period
Your information is not retained longer than necessary. It is securely deleted once the retention period expires.
Regular Security Audits
Our systems are regularly tested by independent security professionals.
1 Introduction & Applicability
Welcome to 8xx.ceo. This privacy policy ("Policy") applies to users of the 8xx platform and all associated services. This policy explains what types of information we collect, why we collect it, how we use it, and what steps we take to protect your information.
By browsing the 8xx website or creating an account, you agree to the terms of this privacy policy. Your privacy is extremely important to us — we believe you should have full control over your personal information.
This privacy policy is drafted in accordance with Bangladesh data protection laws and international best practices. If you have any questions, please contact our support team.
We always believe in transparency. This policy is written in clear, plain language so any user can easily understand it. If you have any questions about our privacy policy, please let us know directly.
2 What Information We Collect
While using the 8xx platform, we may collect the following types of information. We collect only the data necessary to deliver and improve our services:
| Types of Information | Example | Collection Purpose |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | Completing Age Verification and KYC |
| Contact Information | Mobile number, email address | Account verification and important notifications |
| Financial information | Mobile Banking number, transaction history | Processing deposits and withdrawals |
| Technical Information | IP address, browser, device type | Security and Fraud Prevention |
| Usage Information | Gaming history, betting patterns | Ensuring Responsible Gaming |
| Cookie Data | Session information, preference settings | Improving user experience |
We can never directly view or store your password. Passwords are always protected using one-way hashing technology.
Beyond the information you provide during registration, we automatically collect certain data, such as your device's IP address and browsing patterns. This information is primarily used for security and fraud prevention.
3 Use of Information and Purpose
8xx uses your information only for specified and lawful purposes. We use your information as described in this privacy policy for the following reasons:
- Account management: For registration, login, and account security.
- Service Provision: Playing games, placing bets, processing deposits and withdrawals.
- Ensuring Security: Preventing fraud, money laundering, and unauthorized access.
- Legal Compliance: Age verification (KYC), AML policy compliance, and legal obligation fulfillment.
- Service improvement: Analyzing usage patterns to enhance platform quality and performance.
- Contact: Sending important updates, security notifications, and transaction-related information.
- Responsible Gaming: Identifies excessive gaming behavior and provides necessary support.
- Personalized Experience: Platform content organized according to your preferences.
Please note: We never use your information for irrelevant advertising or third-party marketing purposes.
If you do not wish to receive promotional emails or SMS, you can unsubscribe anytime from your account settings.
5 Security Measures
8xx uses industry-leading security technology to protect your information. Our security framework includes the following layers:
Data Encryption
All data at-rest and in-transit is protected with AES-256 encryption.
SSL/TLS protection
HTTPS is active on all website pages. Communication between your browser and our server is fully encrypted.
24/7 Monitoring
Our security team monitors systems 24/7 to identify and prevent suspicious activities.
Two-Factor Authentication (2FA)
You can increase security by enabling additional verification layers when accessing your account.
If a data breach is detected, we will notify affected users within 72 hours and take immediate corrective action.
Keep in mind that no method on the internet is 100% secure. Protect your account by using a strong password and never share your login credentials with others.
6 Cookie Policy
8xx uses cookies to enhance your experience on our website. Cookies are small text files stored in your browser. We use the following types of cookies:
- Essential Cookies: Essential for the website to function properly. These cannot be disabled.
- Performance Cookies: To remember your language preference and login status.
- Analytics Cookies: To understand which pages are used most frequently — completely anonymously.
- Security Cookies: Used for session security and CSRF attack prevention.
You can control or delete cookies from your browser settings. However, disabling necessary cookies may prevent some services from functioning properly.
We do not use third-party tracking cookies that monitor your activity on other websites. Our cookie usage is entirely limited to the 8xx platform.
7 Your Rights & Control
As a user of the 8xx platform, you have the following rights regarding your personal information:
Right to Access
You can request to know what information we hold about you.
Right to Rectification
You can request corrections for inaccurate or incomplete information.
Right to Deletion
You may request deletion of your information in certain circumstances.
Right to Restrict Processing
You may request that processing be limited while your information is being verified.
Right to Portability
You can request your information in a structured format.
Right to Object
You may object to the processing of your information for specific purposes.
To exercise any of your rights, email our support team. We will respond within 30 days.
In some cases, we may not be able to delete your information or stop processing due to legal obligations or legitimate interests. We will explain the reason to you.
8 Data Retention Period
We do not retain your information longer than necessary. Different types of information have different retention periods:
- Account information: While your account is active and for a minimum of 5 years after closure (for legal reasons).
- Transaction records: Up to 7 years from the date of your last transaction.
- KYC Documents: 5 years after account closure.
- Communication logs: 1 to 2 years.
- Cookie Data: End of session or maximum 12 months.
- Technical Logs: Maximum 90 days.
Certain information may be retained beyond the above periods due to legal obligations or ongoing investigations. In such cases, data is restricted to only the necessary authorities.
Upon expiration, data is securely and permanently deleted or fully anonymized so it cannot be linked to you in the future.
9 Child Safety & Age Verification
The 8xx platform is intended exclusively for users 18 years of age and older. We do not knowingly collect or process information from anyone under 18.
Important: We verify age at registration. If an account belonging to someone under 18 is identified, it will be immediately closed and all information deleted.
If you believe a minor is using our platform, please contact us. We will take swift action.
Parents can use parental control software to monitor their children's online activities. Child safety is our top priority.
10 Policy Changes and Updates
8xx may update this privacy policy from time to time. Depending on the nature of changes, we will inform you in various ways:
- Minor Changes: By changing the "Last Updated" date at the top of this page.
- Important Changes: Notifications will be sent to the registered email address.
- Major Structural Changes: A clear notice will be displayed when you log in to the platform.
Continued use of the platform after changes will be considered acceptance of the new policy. We recommend visiting this page regularly.
Previous versions are retained by us and can be shown upon request. We believe users should have complete transparency about policy changes.
11 Contact & Complaints
If you have any questions, concerns, or requests regarding this privacy policy or your information, please contact us:
After submitting a privacy-related complaint, we will provide an initial response within 7 business days and work to resolve the matter fully within 30 days.
To contact our Data Protection Officer directly, write "DPO Request" in the email subject line. We treat all your privacy concerns with the highest importance.
Play safely, Join 8xx
You now understand our privacy policy. Your information is completely secure. Create an account now and enjoy the best gaming experience.